Terms and Conditions
1. General Terms
Keep up to date with all things MELBOURNE LATIN DANCE
The most up to date information regarding classes, timetable, locations, prices, etc will be displayed on our website: www.melbournelatindance.com.au In case of discrepancy of information published on the website and any other materials or provided over the phone, the information displayed on the website will prevail.
Absolute Beginners Booster Offer
Must be claimed via email enquiry or in person at the studio. Valid only if either you are new to the school and haven’t taken any classes or workshops with us in the past.
Introductory Trial Class
Only available in Week 1 of each term. Trial classes are still available on Week 2 of the course by paying $20 per trial class.
In attending our classes, we trust that you are in good health condition and that you know of no medical or other reason why you cannot or should not engage on active or passive exercise. Our staff and contractors are not medically trained or qualified to assess if you are in good physical condition and can exercise without risking your health, safety or comfort. If you have any doubts, we strongly urge you to seek expert advice before starting classes with us.
Numbers are restricted, and classes are filled on a first come first served basis.
We reserve the right to add, change or remove classes and instructors on our timetables without notice. The most up-to-date timetable will be available at our website.
Bookings are to be made online. If you have an enquiry regarding booking please email email@example.com. We highly recommend you booking online to avoid disappointment. If a class is fully booked please sign up for the waiting list. We also suggest you book into another class just in case.
By booking into a class you automatically agree to Melbourne Latin Dance’s Terms and Conditions.
Copyright & Image Release
We sometimes film and/or photograph classes, rehearsals, parties, showcase and other activities at our studios or in other locations. It is possible that you will appear in these materials. By accepting this agreement, you allow us the unrestricted right and permission to use your image in printed or digital promotional materials including, but not limited to: websites, social media, flyers, banners and videos.
2. Our Fees
Can we increase your fees?
Our fees are displayed on the website and at reception. In case of discrepancy of fees displayed on the website and reception, the fees advertised on the website must be considered the correct ones.
We reserve the right to increase our fees at any time without notice. Prices may increase from time to time to reflect increases in cost and benefits.
We will make a reasonable effort to inform you and all students of any increase of fees in advance via email, in class or at reception.
3. Public Holidays & End of Year Break
Cancellation of classes
MELBOURNE LATIN DANCE reserves the right to cancel classes due to unforeseen circumstances, on public holidays, over the period of large industry events and over the end of the year break.
We will make a reasonable effort to inform cancellation of classes in advance via our social media channels, notice boards, at reception and during classes.
There will be no discounts or refunds offered for classes canceled.
Classes are subject to change or cancellation without notice. Teachers are subject to change without notice.
Melbourne Latin Dance is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.
4. Studio Etiquette
Respecting our facilities
You are responsible for using our facilities with care. Note that you will be responsible for any damage that you or your guests cause through a willful act or negligence. Please also supervise children closely.
What happens if you don't respect the studio etiquette?
We can refuse entry to anyone, if you act unreasonably or disregard studio etiquette. We may also warn you that you risk having your term with us cancelled. If you continue to behave in the same way, we may refuse your attendance immediately. We can refuse your attendance without warning if you behave in a way that is risky or seriously inappropriate, such as:
- Threatening or harassing others
- Damaging premises
- Using illegal or performance-enhancing drugs
- Instructing other members when we have not authorised you to do so.
Keeping your belongings safe
Please keep your belongings safe and do not bring valuables into the studio. We cannot accept responsibility for any loss or damage to your belongings while you are at the studio. We give lost property to charity each month.
Melbourne Latin Dance is not responsible for the safekeeping of your belongings.
Using the Studio Access Code
We may give you the studio access code, for you to open up or close up the premises. Please do not share the studio access code with anyone else, unless we have authorized you to do so.
We are not liable for any loss or damage to your vehicle or its contents even if you are parked within the building premises or nearby areas.
5. Refund and Cancellation Policy
8 Week Courses
A full refund is available for any payments made for 8 Week Courses so long as a minimum of 14 days notice is given in writing via email prior to the commencement of the course.
A full credit is available for any payments made for 8 Week Courses so long as a minimum of 7 days notice is given in writing via email prior to the commencement of the course. The full credit will be available to be used in the following 8 Week Term.
No credits, refunds or concessions of any kind will be offered for cancellations made less than 7 days prior to the course commencement date. Furthermore, there will be no credits, refunds or deferrals for any missed classes during the term.
We trust that students enrolling understand that in order to deliver the exceptional level of classes that we offer at MLD, we limit our class numbers. In accepting a registration for the term from a student, we are committed to holding that very limited spot for them for the entire 8 weeks. We in turn expect the same level of commitment from our students as we happily offer.
We require 24 hours notice for cancellation of private lessons. If the cancellation or change of lesson time is made 24 hours or more prior to the scheduled private lesson, there will be no charge of any kind.
Should the change of lesson time/cancellation be made within 24 hours of the appointed lesson time, we will require 50% payment.
The same refund and cancellation terms that apply to 8 Week courses also apply to Workshops.
MLD Showcase Courses
Due to the nature of the MLD Showcase Performance Term, our refund and cancellation policy is different to that of our regular 8 Week Courses. These terms will be adhered to strictly.
A refund of any payments made for Showcase Courses is available so long as we receive communication of the desire to withdraw from the course via email to firstname.lastname@example.org within timeframes as follows:
Full refund – so long as we are informed by email, as above, at least 90 days prior to the course starting
75% refund – so long as we are informed by email, as above, at least 60-89 days prior to the course starting
50% refund – so long as we are informed by email, as above, at least 30-59 days prior to the course starting
No credits, refunds or concessions of any kind will be offered for cancellations or withdrawals from Showcase Courses made less than 30 days prior to the course commencement date. Furthermore, there will be no credits, refunds or deferrals granted for classes missed for any reason whatsoever within the Showcase Course.
Please also note that any payments made for showcase costumes will not be refunded by MLD after the costumes have been purchased.
We trust that students enrolling understand that in order to deliver the exceptional standard that we offer at MLD, we limit our class numbers. In accepting a registration for the term from a student, we are committed to holding that very limited spot for them for the entire 9 weeks. This is particularly true in our Showcase term. We in turn expect the same level of commitment from our students as we happily offer.